Terms & Conditions

Payment
A deposit of 25%, or payment in full for short-breaks or bookings within 8 weeks of the holiday date, is payable at the time of booking. Confirmation will be sent by post or email upon receipt of the deposit. The balance of the cost of the holiday is due 8 weeks before arrival. No further reminders will be sent. We reserve the right to re-let the property if final payment is not received by the due date. You are strongly advised to check availability prior to returning a booking request. The person making the booking is responsible for all such payments. Payments should be made by cheque, payable to E & N Strickland.

Booking
Provisional booking will be held for 7 days, after which time we reserve the right to let to other customers. Provisional bookings should be confirmed as soon as possible with a deposit or full payment as detailed above at which point the booking becomes binding.

Cancellation
A holiday booking with us forms a legal contract. If you are unable to take up the holiday and cottage you are still liable for the full cost. You should notify us as soon as you are aware of the need to cancel. If we are able to re-let the cottage for the same period, and you do not have holiday insurance cover, we will refund, or deduct from what is owed, any such rental monies received, or due to be paid, less the deposit paid. In all circumstanced the deposit is non-refundable.

Should we have to cancel your holiday booking due to circumstances beyond our reasonable control we will make every effort to offer or find alternative accommodation. However, if this is not possible all monies paid to us in relation to the cancellation will be fully refunded. Our liability will not extend beyond this.

Insurance
We strongly advise that you take out suitable holiday or cancellation insurance to cover eventualities.

Availability
Booking of cottages is normally on a Friday to Friday basis, with arrival after 4.00pm on the start date. It is a strict requirement that the property is vacated by 10:00am on the day of departure. We reserve the right to make additional charge if you depart late and we have to incur extra cleaning costs to prepare for the next booking. Short breaks are also available for a minimum of 3 nights and the same conditions apply.

Cottage Use
Nothing in these terms or in the booking procedure will imply any form of tenancy agreement. The White Tower is let solely on a holiday use basis, for the days agreed. You are required to take all reasonable care to protect the property and its contents and to ensure that it is fully cleaned and tidied before your departure. We reserve the right to make additional charge to cover costs we may additionally incur to prepare for the next booking for properties not left as found in arrival. The number of people occupying the property shall not exceed four, as stated for the premises and as agreed at the time of booking.

Damages and Breakages
A security/good housekeeping deposit of £200 will be due for each booking.  This should be paid by separate cheque, which will not be cashed until the week prior to guests’ arrival date.  In the event of deductions being required, full details of deductions i.e. damage, breakages or extra cleaning required, will be provided. Security deposits (minus any deductions) will be returned by cheque within 10 days of guest departure. 

You are fully responsible for any damage or breakage you or members of your party cause to the cottage, contents or grounds. You are asked to report any such damage at the earliest convenience to enable repair or replacement to be arranged.

Children
No children under 12 years of age

Pets
We are sorry but we do not to accept pets in the property.

Smoking
In the interests of safety and for the comfort of future guests The White Tower is strictly no smoking.

Vehicles
We have ample space for parking. Four wheel drive vehicles are recommended during winter months. Guests should be aware that the private access road to The White Tower is an unmade road and are advised to drive with care.’ During the event of heavy snow fall we will make every effort to help you get up to the Tower if we can. We kindly ask you to keep in contact and arrive, if you can before 6:00pm. We advise that you bring suitable footwear in the event you need to walk.

Advertising
We make every reasonable effort to ensure that any advertising that exists is up-to-date and accurate. However, we reserve the right to make changes as required and accept no liability for minor inaccuracies. Guests are required to ensure that the information they may have seen is recent and up-to-date. All information is given in good faith.

Liability
We cannot accept liability for injury to persons. We also will not accept any responsibility for the personal belongings of The Client or the Client's vehicles and it is the responsibility of The Client to arrange appropriate insurance cover. The Owners and their agents do not accept third party liability in respect of breach of contract, negligence, misrepresentation or otherwise.

You undertake to indemnify us from any liability for damage or injury, however caused by you or any member of your party or property.

Access
We retain the right to enter the property at any reasonable time for the purpose of repair work, inspection etc. We will normally make all reasonable effort to give forewarning.

Complaint
Should you have complaints during your stay you should advise us immediately so that appropriate action can be taken.

If we receive complaints about you or your party, we will bring these to your attention. If the cause of complaint continues we reserve the right to ask you to leave immediately without compensation or reimbursement of monies paid.

Legal
This agreement shall be governed by and subject to Scottish Law. Should any clause not be permissible in Law, the remainder of the contract shall remain valid. None of the above shall affect your statutory rights.